Carrier Warranties

Troubleshooting Guide

When you choose innovative Carrier products for your home heating and cooling needs, you don't just get the most advanced products available–you also get solid warranty coverage to protect your investment.

The terms and coverage details of your warranty are specific to the Carrier product models you own. Typically, Carrier products come with a standard 5-year parts and labor factory limited warranty. Depending on your model, certain components within the product may have longer standard warranties.

Additionally, Carrier also offers a variety of extended warranty programs to further protect your investment.

To learn the exact details of your warranty, refer to the product documentation such as a user's manual that came with your product. If your model is listed on our website, the documentation may be available for download. Or, if you are unable to find your documentation, you can always contact your Carrier dealer for assistance in determining your warranty coverage.

At the time of purchase, you may have also been offered additional warranty coverage provided by your expert Carrier dealer. If you have additional coverage through your dealer, please contact him or her directly for assistance with the warranty.


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